Profile and username

Your profile has a display name and an OurSpace username. The username appears with an @ on your profile and is also one of the identifiers you can use to sign in.

Open profile settings

1. Open your own profile.
2. Select the three-dot Profile options menu in the profile header.
3. Choose Edit profile.
4. Update the fields available in your current version of OurSpace, then save your changes.

The same profile menu also includes Download as PNG for saving a visual copy of your profile card.

Username rules

When a username is created, OurSpace requires:

• at least 3 characters;
• lowercase letters, numbers, or underscores only;
• a username that is not already in use;
• a username that is not reserved by OurSpace.

For example, quietwriter, quiet_writer, and writer2026 fit the allowed character format.

Your username is not the same as your display name. A display name can be shown more naturally on your profile, while the username is the unique account handle used for lookup and sign-in.

If the username you want is unavailable

Try a small variation using letters, numbers, or underscores. Availability is checked against existing accounts and reserved names.

If your current app version does not offer a username-edit field in Edit profile, contact support instead of creating a second account just to obtain a different username.

If your profile changes do not appear

1. Confirm you are online.
2. Reopen your profile after saving.
3. Close and reopen OurSpace if the old profile is still displayed.
4. If the change remains missing, contact support with your username and the field that did not update.

Do not include your password or OTP in a support request.